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08:30
Registration
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09:00
Welcome from Corinium and the Chairperson
Su Jella - Board Member - Women’s Tennis Foundation
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09:10
Speed Networking – Making new connections!
In this 10-minute networking session, the goal is to connect with three new people. Let the questions on the screen spark your conversation. Enjoy the opportunity to expand your network!
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09:20
Accelerating Transformation: Using AI to Modernise Legacy Systems Through a Middle Layer (Topic to Be Confirmed)
Bobby Shaik - GM - AI, Data & Digital Innovation - Inghams
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09:45
Building Resilient AI Systems: Lessons from Handling Model Drift and Data Quality Challenges
- What are the most common causes of model drift and data quality degradation in production AI systems, and how can they be detected early?
- Which monitoring and retraining strategies have proven effective for maintaining model performance over time?
- How do organisations balance the need for automated fixes versus human intervention when addressing data and model issues?
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10:10
Trust and Transparency in Agentic AI: Building Confidence in Autonomous Systems
Simon Smith - Chief Information Officer - Pallion
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10:35
Morning Coffee and Connect
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11:05
Integrating AI with Legacy Systems: Overcoming Technical Debt for Innovation (Topic to Be Confirmed)
Senior representative - - ThoughtSpot
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11:30
Debate: Work Redefined - Will AI Replace Us or Make Us Stronger?
Andrew Brain - Director Data and Growth - Seven West Media
As AI adoption accelerates, the question isn’t whether businesses should embrace it—but what role humans will play alongside it. Will AI ultimately replace human decision-making and jobs, or does its greatest potential lie in augmenting creativity, judgment, and trust? In this debate, AI leaders will challenge each other on the realities of automation, the limits of augmentation, and the responsibility of organisations to balance efficiency with human value. Expect sharp perspectives, bold predictions, and a candid look at what the future of work means for business.
Moderator:
TBC
Debaters:
Michelle Tucker Head of Digital & CRM AstraZeneca
Lenka Bednarikova Head of AI & Advanced Analytics Australian Retirement Trust
Su Jella Board Member Women’s Tennis Foundation
Kristopher Lopez Head of Artificial Intelligence PetSure -
12:05
Human-Centered AI: Designing Collaboration Models that Enhance Workforce Productivity
- What design principles and UX strategies improve trust and adoption of AI tools among end users?
- How can explainability and transparency be incorporated to support effective human-AI collaboration?
- What organisational change management tactics help teams embrace AI-augmented workflows and overcome resistance?
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12:15
Panel: Is It Time to Rewrite the AI Strategy Playbook?
- What’s broken in today’s AI strategy frameworks, and what needs to change for them to keep pace with rapid adoption?
- How can organisations balance responsible AI practices with the pressure to innovate and scale quickly?
- What role should leadership, regulation, and cross-industry collaboration play in shaping the next-generation governance playbook?
Speakers:
Jonathan Shen AI Practice Executive - Strategy & Governance Suncorp
Tushant Nayyar Head of Data & AI Innovation QBE Insurance
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12:40
Lunch
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13:40
Leveraging AI in Financial Services: Use Cases
Subhankar Dasgupta - Head of Integration, Data & Applications - Morgans Financial
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14:05
AI and the Changing Customer: How Personalisation and Experience Are Being Redefined
- How is AI reshaping customer journeys across industries, and what are the emerging benchmarks for success?
- What ethical or reputational risks come with personalisation, and how can leaders navigate them?
- How can data, content, and experience teams collaborate to unlock AI’s full potential for customer engagement?
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14:30
AI as DNA: Uplifting Customer Experience with AI Capability
Denise Tung - Executive GM, Digital and Data Transformation (CTO) - MotorCycle Holdings
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14:55
Afternoon Coffee and Connect
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15:25
From Data Platforms to Intelligent Ecosystems: Architecting for Agentic AI
- How agentic AI changes data platform design
- Patterns for AI-driven governance and context awareness
- Practical design blueprint: from Ada to “AI-as-a-platform”
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16:00
The Dark Side of AI: Combatting Synthetic Voice, Video and Misinformation
- How are enterprises preparing for the risks posed by synthetic voice and video in areas like fraud, brand trust, and internal communications?
- What detection techniques and tools are proving most effective in identifying AI-generated misinformation at scale?
- Where does responsibility lie—technologically, legally, and ethically—for preventing the misuse of generative AI, and how should enterprises respond?
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16:25
Creating an AI-Capable Workforce: Leadership, Learning and the Human Shift
- What roles are being redefined or created in an AI-powered organisation?
- How can leaders support workforce upskilling without triggering fear or resistance?
- What structures and leadership behaviours enable AI-literate teams?
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16:50
Chairperson’s Closing
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16:55
Close of Enterprise AI Sydney 2026
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